I came in for a consultation, hoping to arrange to have a mole removed. The reception I received was warm and friendly and the doctor I saw was polite and efficient. She examined my mole, talked me through the treatment options in detail and then asked which I would prefer. My choice made, she said I could have the procedure there and then if I wanted. She was reassuring and professional throughout the treatment and the whole experience was so much better than I could have hoped for. Would highly recommend it and would definitely go back in future for any other skin treatment.