Reviews

My therapist is lovely and extremely professional. On Sunday the receptionist also helped me with a hot drink and products.

I have found my practitioner to be excellent and professional. Mirela at Harley St is brilliant. Very knowledgeable and transparent about the processes and always able to answer questions etc. I’ve recommended her and Skin to friends already.

Thanks

My consultant and the results

The treatment that I received was faultless in everyway !

The laser treatment worked really well and Lauren, the lady who did mine, was so nice and gave incredible customer service

My last appointment, in comparison to all my others, unfortunately felt rushed, which I did not appreciate. I asked for the round cotton pads to guard my teeth before lasering my upper lip, due to teeth sensitivity. Whilst sitting upright with the mirror in my hand, I got asked ‘are you done?’, which I found slightly rude. Clearly I had not been done hence I was sat upright and she could clearly tell I had not been done as she was stood right beside me waiting. I have previously had the same lady for laser on my body and I submitted a 10/10 review because she was excellent that day. Service however was not the same on Saturday and I felt disappointed. The key to good service, and customer satisfaction, is consistency! Unfortunately on this occasion I was let down and the standard fell below the usual standard of service expected from Sk:n.