Reviews

Very friendly staff and a lovely environment- so pleased with the results! X

Excellent quality with good prices!

Love the professionalism and care shown whilst performing my Hydrafacial. I have sensitive skin and she tailored it perfectly. Aftercare advice on products to use was also great, and no hard sell given.

The practitioner who did my treatment on Thursday (12.30pm) is fantastic. I’m always pleased when I have her. She is thoughtful, knowledgable and tailors treatments in response to the current state of my skin. She does an excellent job each time.

I was having the last in a course of six hydra facials. Although I’d been happy with the execution of the treatment, I didn’t feel I’d got any particular results, especially in terms of reducing blackheads around my nose and chin. I mentioned this to Grace, the practitioner treating me. She focused on those areas and I did notice a difference. I was so pleased that I booked another course of six treatments, when on walking in and before the treatment with her, I had no intention of having further treatments because I didn’t feel it was worth the money or the time for no particular benefit other than a pleasant hour having a treatment. This shows to me that it is the practitioner and their technique as much as the equipment. I have made sure that I have booked my future treatments with Grace, and have told her exactly what I’ve written here.

The service is friendly and professional. Quality products

Time management. Can barey remember when I had an appointment that started on time.

Fantastic service as always!

Extremely friendly and professional staff. Very organised and efficient in immaculate surroundings

Great, friendly service and fantastic products. My sling immediately feels healthier and looks more radiant - thank you.

Brilliant service from therapist. Amazing facial and most importantly she listened to my concerns and dealt with them much better than expected. Gupriya did a facial scan and the went ahead to do a hydro-favial i coukd see the results straight away. I would recommend this facial to everyone. Will be coming again soon!

great service and treatments

I did lots of laser treatment and at the time I understood that the room needed to be cool to prevent the overheating of the skin during treatment. This week though, I went for a 50 minutes skin care treatment to the cost of 125£ and whiles in the waiting room there were 2 staff in front of the computer working and chatting. When my appointment time came I was brought upstairs for my facial treatment into a freezing room. I requested to put some heating on and it took 10-15minutes to warm up. I have a cold now resulting from my visit to Leicester Skin clininc. As much as im happy about the facial treatment itself, Im very dissapointed no one took the time to warm up the room before a customer arrival. This could have been done easily, while I was sitting in the waiting room 10 minutes before the appointment. It was very unpleasant and disrespectful. The treatment was expensive enough to suggest you deserve to have good customer service overall.

Staff was very professional and pleasant. So far, it is still probably too early to say if the treatment is for me, but I am looking forward to my next appointment.

I appreciated that manager of the clinic spoked to me regarding last feedback. I believe I helped her clinic to improve by giving structured feedback. I was very pleased with my beautician this time. She explained procedure, washed hands before cleansing and extracted very difficult imperfections. She was also confident.