Reviews

At sk:n, we’re passionate about what our Clients think of our service. That’s why we’ve partnered with Trustpilot and Listen360 to collect, collate and publish reviews from our Clients. Find out first hand what people like you think of sk:n.

All our reviews are verified customers and recorded via Listen360. If you wish to leave a review please call use on 0330 134 1415 where one of our staff will be able to assist.

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Don't Just Take our Word for it

Skn Clinics are rated an average of 4.9 out of 5, based on 9567 reviews across our clinics.

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More time to explain the procedure and awareness of the risks

Mrs F Mughal, Birmingham Harborne Road

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Excellent range of cutting edge treatments delivered by highly qualified and experienced staff, at very reasonable prices.

Ms A Bancroft, London Harley Street

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Friendly staff

Ms A Withers, Epsom Rowan House

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Very professional but do find it hard to be out through to branch if a problem Nicole at East Finchley is excellent

Miss S Lewis, London East Finchley

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I like the laser. I ha e been a customer for 8 years now.

Ms N Taylor, Liverpool Bold Street

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The laser treatments.

Mrs H Curtis (Previously North), Leeds Street Lane

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Nice friendly staff and doctors and technicians are well informed and professional.

Mrs S Burton, Nottingham Loughborough Road

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High quality equipment and very friendly staff!

Ms N Casey, London Victoria

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The new Q Switch machine is much better than the last one. I think I may see results this time as there was no difference between treatments visible last time possibly due to the machine breaking.

Ms C Belton, Newcastle Grey Street

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high quality products. value for money. I am a repeat customer

Ms J Merchant, Birmingham Bull Street

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Friendly professional staff

Miss B Chauhan, Birmingham Bull Street

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I have never had any problems with service or products

Mrs M Mondal (4848201780), Middlesbrough James Cook

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Not have a call centre in the North - it is sometimes very hard to get hold of them and you are left holding considerable time

Ms H Brady, Epsom Rowan House

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Professional service

Mrs H Mitford, Newcastle Grey Street

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The treatments and staff that administer the treatments are all excellent and give great customer care. The administration at the reception is patchy and confused. There is no price list transparently displayed and a written quotation is not given after a consultation. After my consultation, I asked one of the staff on reception how much the treatment would be if I decided to go ahead. She showed me a price list and wrote on it the cost of my treatment (which included a 10% discount, part of SK:N's pricing and printed on the price list). When I had my treatment and paid for it, another staff member took my payment but did not apply the discount. I realized this when I got home and rang the helpline. I was asked to email the staff member who had taken the payment, which I did. She did not contact me and had not contacted me after 3 days had passed. I then went back into the clinic and was told the staff member would telephone me. I asked why someone else could not refund me the money as it was clearly printed on the price list and was a mistake made by a member of staff. I was told this particular staff member had to do it. Later that evening, a staff member (not the one who took the payment) telephoned me and said that she could refund me the money. Why are staff members at reception not fully aware of their own pricing policy? Why did it take me 3 days, 1 email and 1 visit to the clinic to be refunded? I was previously a client of SK:N about 8 years ago and I stopped using the clinic for similar reasons as above. As I said, the treatments and staff who deliver these are great but the reception service is not and it makes me wary of trusting what is said to me there.

Miss L Mckenna, Newcastle Grey Street

Showing 16–30 of 9567 results

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